Great Vacs Website Review & Ratings + Great Vacs Coupons
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Great Vacs Website Review & Ratings + Great Vacs Coupons

Great Vacs: Products & Services

Great Vacs is an online store that offers an outstanding selection of vacuums and vacuum supplies, carpet cleaner, air purifiers, infared heaters and much more. Great Vacs offers the most popular brands of vacuums for their customers to choose from such as Dyson, Panasonic, Mircale Mate, Kirby, and much more.

Great Vacs offers eight shopping categories:

Great Vacs: Company Background

Great Vacs started selling Vacuum Cleaners on the Internet in 1998. Great Vacs sell all makes and models and even refurbished vacuum cleaners. Great Vacs mission is to sell high end, quality cleaners for an affordable price, and to educate customers so they'll have a vacuum or cleaner that they love!

Great Vacs contact information:

  • Phone: (801) 280-6884
  • Fax: (801) 280-6889
  • Address: 8498 Welby Farm Rd Ste A, West Jordan, UT 84088-5982
  • Email: or

Alternate Business Names

  • Rocky Mountain Vacuum Brokers LLC
Great Vacs: Customer Feedback & Reviews

Customer reviews for Great Vacs are all from the website and are all very positive. Great Vacs customers raved about the great selection of vaccums and all the replacement parts available as well as all the other products offered by Great Vacs.

Positive customer reviews commented on:

  • Excellent products.
  • Fabulous customer service.
  • Extremely fast delivery.

Negative customer reviews commented on:

  • Prices a little high.

Some customer reviews were:

"Just got my vacuum - and I HAD to say thank you!!! I have 3 kids, 1 dog, and 6 cats - I live on a 12 acre farm and my house is ALWAYS the hangout for kids, family and friends. I have gone through SO many vacuums that I could start a vacuum graveyard! When I tried the Kirby for the first time (I remember my grandmothers used to suck the earth's core right up into the bag) I KNEW i'd found the right vacuum for me."

"If you are contemplating the purchase of a new, replacement or spare vacuum cleaner. Buy a Kirby and MAKE DARN CERTAIN you buy it from Dustin at Great Vacs. My wife and I have the $200 rule when buying. Anything purchase well over $200 - I do the research - AND THROUGOUGLY. After owning a Kirby Vacuum for over 20 years (and still running like new), we recently bought a pre-owned Kirby from Dustin for the second floor of our home. Glad we did and did it with Dustin. He located a pre-owned Kirby Ultimate G in LIKE-NEW CONDITION, for literally A FRACTION OF THE NEW PRICE. His response time, shipping and follow-up is impeccable - Dustin is a consummate professional. If we ever have to replace either Kirby vac (doubtful, they last a lifetime), we’ll buy through Great Vacs". 

"I am an extremely happy customer regarding YOU, your company, your great after-sales customer service, and the Tri-Star vacuum cleaner. It has been pleasure to receive the same courtesy extended after my purchase as I received prior to it. After 2 months of use, the vacuum cleaner has been everything you promised. Additionally, not only did I promptly receive the product, but the service after sales was the best. Without hesitation, I recommend you to anyone and everyone. Because of this, you may refer any prospective customer to me, and I will be glad to give a personal recommendation. It has been refreshing to have done business with such an honest and honorable business person with high integrity."

Great Vacs: Business Credibility & Trustworthiness

Great Vacs is accredited with the Better Business Bureau and has  a BBB rating of "A+". They have been accredited with the Better Business Bureau since 2011. Over the last three years, there has been 2 complaints filed against Great Vacs with the Better Business Bureau; all the complaints have been closed to the Better Business Bureau’s satisfaction. The complaints filed against Great Vacs were: 

  • 2 complaints were due to problems with product/service
Great Vacs: Website Popularity & Google Ranking

Great Vacs website popularity:

  • Great Vacs has a worldwide Alexa traffic rating of 1,114,128 out of 30 million websites.
  • Great Vacs has an American Alexa traffic rating of 198,808
  • Great Vacs has a Google pagerank of three out of ten.
  • The site Great Vacs receives around 2,095 unique visitors daily, which account for 4,190 daily page views. 
  • About 62% of the visitors to the site are American. 
Great Vacs: Social Media Presence

Great Vacs social media presence:

  • Great Vacs can be followed on Facebook; they have 47 likes on Facebook and have 3 people talking about them. Great Vacs updates their Facebook page every week .
  • Great Vacs can be followed on Twitter; they have 8 followers on Twitter and have posted 79 tweets. Great Vacs tweets every few days.
  • Great Vacs offers an email mailing list that customers can sign up for to keep up to date with all their great sales and new products. 
  • Great Vacs is on YouTube; they have uploaded 34 videos and have 98 subscribers
  • Great Vacs has a blog customers can follow.
Great Vacs: Website Security & Safety

Great Vacs is Comodo secured and uses an industry standard SSL certificate to encrypt their customers’ private information to help keep it safe from identity theft. Google Safe Browsing lists the site Great Vacs as "not suspicious" and states that no malicious software or suspicious content has been detected on the Great Vacs site in the last ninety days. The Google safe browsing page for Great Vacs can be viewed here.

Great Vacs: Pricing & Packages

Great Vacs offers very competitive prices on all their products. In a price comparison of three products, Great Vacs was more expensive on one product, the same price on one of the products, and Great Vacs was cheaper on one of the products than their leading competitors were.

New Comfort Infrared Electric Portable Infrared space zone HEATER

  • Great Vacs: $299.99
  • Leading competitor: $284.99

Mint Dyson Vacuum Loaded DC17 Absolute HEPA

  • Great Vacs: $295.00
  • Leading competitor: $305.99

Neato XV-11 XV11 Automatic Robot Robotic vacuum Laser Room Mapping

  • Great Vacs: $399.99
  • Leading competitor: $399.99
Great Vacs: Shipping Rates & Policies

Great Vacs shipping rates and policies:

  • Great Vacs ships within the United States and to Canada
  • Great Vacs does not ship to either PO boxes or APO/FPO addresses
  • Great Vacs offers a flat shipping rate of $8.99 for all products, and to customers in both the United States and Canada.
  • Great Vacs ships most products within 24 hours after the order is placed.
Great Vacs: Payment Methods Accepted

Great Vacs accepts numerous payment options. They accept:

  • MasterCard
  • Visa
  • American Express,
  • Discover Card
  • Money Orders

Great Vacs also accept payment thruogh PayPal a very secure way to pay for online purchases. Great Vacs does not accept any other online payment method like Bill Me Later, Google Checkout or Amazon Payments, nor do they accept  wire transfers or checks of any kind. 

Great Vacs: Returns, Refunds & Exchange Policy

Great Vacs return and refund policy

  • Great Vacs offers a 30day money back guarantee return policy
  • All returns must be in new unused condition and include all original packaging, paperwork and have all tags still attached.
  • Shipping costs are non-refundable.
  • Customers are responsible for return shipping costs, unless the item is being returned due to manufacturers defect or error.

How to make a return:

  • Customers must contact Great Vacs customer service to obtain a RMA number.
  • Great Vacs customer service can be contacted at:
  • The RMA number should be printed clearly on the outside of the package.

Returns should be sent to:

  • GreatVacs
  • 8498 S Welby Farm Road #A
  • West Jordan, Ut 84088
Great Vacs: Product images & screenshots
Great Vacs Coupons
Best Available Great Vacs Coupon:
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